Mailbox Setup
Step 1: Log into your Biz-hosting control panel and click Email.
Step 2: Click mailboxes.
Step 3: Click Add mailbox/forwarder.
Step 4: Select Standard mailbox
Step 5: Enter the email address and a password for this mailbox. Please note your password should be between 6 and 32 alphanumeric characters (case sensitive).
Step 6: Click Finish
Step 1: Log into your Biz-hosting control panel and click Email.
Step 2: Click mailboxes.
Step 3: Select the mailbox you wish to amend, click Mailbox Control Panel.
Step 4: Click on the link http://mcp.yourdomain.co.uk to be forwarded to the Mailbox Control Panel.
Step 5: Select the Administration tab and click Change Password.
Step 6: Enter your new password. Your password must be 6-32 alphanumeric characters.
Important: It may take up to 10 minutes for the password change to take effect.
Note: If you have set up an email client the password will also need to be amended within this program.
Step 7: Click Save Changes
Step 1: Log into your Biz-hosting control panel and click Email.
Step 2: Click mailboxes.
Step 3: Select the mailbox you wish to amend, click Configure Mailbox.
Step 4: Click Change Mailbox Type.
Step 5: Select Standard mailbox and enter a password for this mailbox. Your password should be between 6 and 32 alphanumeric characters (case sensitive).
Step 6: Click Finish.
Step 1: Log into your Biz-hosting control panel and click Email.
Step 2: Click mailboxes.
Step 3: Select the mailbox you wish to delete and click Delete mailbox.
Step 4: Click Finish to delete the mailbox.
Important: Ensure you have downloaded all emails from this mailbox before completing this process. All emails within the mailbox will be lost when the mailbox is deleted.
When you change a mailbox's password, it may take up to ten minutes before the change is effective.
Once you have changed a mailbox's password, wait up to ten minutes before you try to access it using web mail or email software.
Step 1: Log into your Biz-hosting control panel and click Email.
Step 2: Click mailboxes.
Step 3: Select the mailbox you wish to amend, click Mailbox Control Panel.
Step 4: Click on the link http://mcp.yourdomain.co.uk to be forwarded to the Mailbox Control Panel.
Step 5: Select the Administration tab and click Email Forwarding.
Step 6: Enter the destination email address(es) and click add.
Step 7: Select the Leave a copy of each message on the server, if you require this option.
Step 8: Click Save Changes
Set your mailbox to send automatic replies to all email received.
Step 1: Log into your Biz-hosting control panel and click Email.
Step 2: Click mailboxes.
Step 3: Select the mailbox you wish to amend, click Mailbox Control Panel.
Step 4: Click on the link http://mcp.yourdomain.co.uk to be forwarded to the Mailbox Control Panel.
Step 5: Select the Administration tab and click Autoreply.
Step 6: Select the Mailbox autoreply status to Active and complete the auto reply text.
Step 7: Click Save Changes.
Thunderbird is an easy to use email application that runs on Windows, Mac OS X and Linux.
Step 1: Open Thunderbird.
Note: You may be asked if you want to import settings from other email software, such as Outlook Express. This guide shows you how to set up a new mailbox from scratch.
Step 2: The Account Wizard will open, if you don't have any other mailboxes set up in Thunderbird.
If the wizard does not open automatically, click Account Settings in the Tools menu, then click the Add Account button.
Step 3: Select the Email account radio button, then click Next.
Step 4: Enter your name in the Your Name text-box. This is what most people will see when you send them an email.
Step 5: Enter your email address in the Email Address text-box, then click the Next button.
Step 6: Ensure the POP radio button is selected.
Step 7: Enter your mail server in Incoming Server text-box. This is your domain name with "mail." added to the front.
Example: mail.yourdomain.co.uk
Step 8: Enter your ISP's Outgoing Server in the Outgoing Server text-box, then click Next. Contact your ISP to identify the SMTP settings.
Step 9: Enter your full email address in the Incoming User Name text-box.
Step 10: Use the Account Name text-box to enter the name you want to use to identify this account, then click Next. This name will only be visible to you.
Step 11: Confirm the details you have entered, click Finish, then click OK to close the Account Settings window.
If you enable SMS alerts, our mail servers will send you a text message each time an email is received by your inbox.
With Advanced SMS alerts, you can specify exactly which emails trigger a text message, based on the sender, priority level or keywords in the subject line.
If you have enabled SMS alerts on a mailbox, we will send a text message to the phone number you choose when new email arrives.
Problems with your mobile network may stop SMS alerts from arriving for a short period.
You've recently moved your mobile number
You may find that SMS alerts do not always reach you if you have recently switched your mobile telephone number to another provider.
How do I fix this?
Simply contact us and our engineers will correct the issue.
Your mobile is on the 3 network
Unfortunately, the 3 network does not support SMS alerts at present.
SMS alerts are temporarily suspended
If you have previously suspended SMS alerts for your phone number, you can re-activate them by texting ACTIVATE (all capitals) to 80545.
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