Windows Mail

Setting up a standard mailbox on Windows Mail
Setting up SMTP authentication on Windows Mail
Advanced mailbox setup with Windows Mail
Setting up a standard mailbox on Windows Mail

Setting up your standard mailbox should take just a few minutes.

Step 1: Click the Windows logo in the bottom left-hand corner of your screen, then click Windows Mail.

Step 2: Windows Mail will open. Click the Tools menu, then click Accounts.

Step 3: The Internet Accounts window will open. Click Add in the top right corner. Click Mail in the menu that appears. This will open the Internet Connection Wizard.

Note: If it is the first time you have run Windows Mail on this computer, the Internet Connection Setup wizard may start automatically.

Step 4: On the first screen of the Internet Connection Wizard, you'll be asked to enter a display name. This is what most email users will see in the inboxes instead of your email address. Enter your name, then click Next.

Step 5: Enter your full email address. This made up of the mailbox name you chose, an @ symbol and your domain name. Then click Next.

Step 6: On the E-mail Server Names screen, select POP3 from the drop-down list.

Enter mail.yourdomain.co.uk (replacing yourdomain.co.uk with your domain name) in the Incoming mail (POP3, IMAP or HTTP) server text box.

Contact your ISP for your SMTP details and enter them in the Outgoing mail (SMTP) server text box.

When you have entered your mail server names, click Next.

Step 7: On the Internet Mail Logon screen, enter your full email address in the Account name text box. If you enter just the mailbox name or your control panel username, this will not work.

When you created the mailbox, you chose a password. Enter this in the Password text box.

When you have entered your mailbox name and password, click Next.

Important: If your ISP's SMTP server requires username and password authentication, click the tickbox marked Outgoing server requires authentication

When you have entered your mailbox name, password and advised if your outgoing server requires authentication, click Next.

Step 8: Click Finish and the mailbox will be added to Windows Mail.

Setting up SMTP authentication on Windows Mail

SMTP authentication allows your ISP to check that only legitimate customers send email through their outgoing mail servers. This allows your ISP to control spam and viruses sent through their outgoing mail servers and to protect your email service.

Step 1: If your ISP has requested a different username and password to use for your SMTP server, select your new email account and select Properties

Step 2: Select the Servers tab and click Settings.

Step 3: Select log on using, enter your ISPs username and password, then click OK, Apply Then OK again.

Step 4: Click Close to close the wizard and start using your email account.

Advanced mailbox setup with Windows Mail

Step 1: Click the Windows logo in the bottom left-hand corner of your screen, then click Windows Mail.

Step 2: Windows Mail will open. Click the Tools menu, then click Accounts.

Step 3: The Internet Accounts window will open. Click Add in the top right corner. Click Mail in the menu that appears. This will open the Internet Connection Wizard.

Note: If it is the first time you have run Windows Mail on this computer, the Internet Connection Setup wizard may start automatically.

Step 4: On the first screen of the Internet Connection Wizard, you'll be asked to enter a display name. This is what most email users will see in the inboxes instead of your email address. Enter your name, then click Next.

Step 5: Enter your full email address. This made up of the mailbox name you chose, an @ symbol and your domain name. Then click Next

Step 6: On the E-mail Server Names screen, select POP3 from the drop-down list.

Enter mail.yourdomain.co.uk (replacing yourdomain.co.uk with your domain name) in the Incoming mail (POP3, IMAP or HTTP) server text box.

Enter smtp.yourdomain.co.uk in the Outgoing mail (SMTP) server text box.

When you have entered your mail server names, click Next.

Step 7: On the Internet Mail Logon screen, enter your full email address in the Account name text box. If you enter just the mailbox name or your control panel username, this will not work.

Enter your mailbox password in the Password text box.

When you have entered your mailbox name and password, click Next.

Important: Outgoing server requires authentication should be ticked.

When you have entered your mailbox name, password and advised that your outgoing server requires authentication, click Next.

Step 8: Click Finish and the mailbox will be added to Windows Mail.

Step 9: Click Close to close the wizard and start using your email account.