Terms and Conditions of Use

EMAIL TERMS OF SERVICE

SIZE OF MAILBOX
Each mailbox has a storage quota. This is in place to protect your account and others from potentially large volumes of email sent to a single address that could materially affect the email system server. Additional storage can be purchased. It is the mailbox owner's responsibility to ensure that his/her mailbox does not reach its allocated level. Biz-hosting cannot be responsible for email lost due to full mailboxes. You can check your mailbox size from your control panel.

PASSWORDS
It is the mailbox owner's responsibility to keep his/her password confidential, and to change the password on a regular basis. Biz-hosting is not responsible for any data losses or security issues due to stolen passwords. Biz-hosting recommends that you use passwords that contain numbers and symbols in order to prevent unauthorized users from guessing commonly-used choices (i.e. "12345", "password", etc.).

TECHNICAL SUPPORT
Please see our online support site - with knowledge articles, how to articles and FAQ's. Additionally, we provide email support.

CONTROL PANELS AND SERVER MANAGEMENT
Biz-hosting provides web-based account and server management via a control panel. This is designed to give you control over your account. You can use your control panel to perform most of the routine account and server management tasks.

ANTI-VIRUS CHECKING
Our provider installs anti-virus software on its email servers for all Advanced and Exchange mailboxes. This software is configured to check messages coming into the email server. If a virus is detected, the message is deleted. No notification is sent to either recipient or sender of the message. Messages sent between mailboxes on the Biz-hosting platform are not checked.

ANTI-SPAM MESSAGE FILTERING
Our provider runs anti-SPAM software on its email servers for all Advanced and Exchange mailboxes. You can determine the levels of spam protection from within your control panel. Our provider also runs anti-SPAM software on outbound email from all mailboxes, and reserves the right to mark or delete any messages determined to be SPAM.

OWNERSHIP OF DATA
All data created or stored by you within Biz-hosting' applications and servers are your property. Biz-hosting shall allow access to such data by only authorized personnel. Biz-hosting makes no claim of ownership of any web server content, email content, or any other type of data contained within the accountholder's server space or within applications on Biz-hostings' servers.

Customers are responsible for backing up their email before upgrading or removing mailboxes.

USE OF EMAIL ACCOUNT
If Biz-hosting identify a mailbox or domain that is causing problems; we will either remove the offending mailboxes or change their settings to resolve the issue. In extreme cases, we will disable email or suspend all services to the domain as appropriate.

EMAIL RETRIEVAL AND TIMESCALE
Our providers policy on maintaining stable data-transfer levels includes a deletion process for email that has not been downloaded locally within 90 days of receipt.

It is the mailbox owner's responsibility to ensure his/her received email is retrieved and saved locally where necessary to ensure that important correspondence is not lost.

Biz-hosting cannot be held responsible for lost items that have exceeded this 90 day limit.